Objective ten - Inspecting bodies continuously monitor their practices in line with the concordat
Objective 10 is underpinned by 5 practices that encourage signatories to work together or individually to implement the concordat practices, evaluate their progress and communicate with and demonstrate successes to healthcare providers and service users.
Practice 10.1: Implementation of practices
Inspecting bodies implement the practices in this concordat individually or, where agreed, together. They recognise that each signatory has its own specific functions and so take account of implications of particular practices for other inspecting bodies.
Practice 10.2: Demonstrating implementation
Inspecting bodies demonstrate how they are implementing the practices in the concordat. They prioritise action as necessary and identify, with reasons (eg statutory remit), any practices which, do not require specific action by them. Inspecting bodies measure the impact of implementation on inspected bodies, on the services they provide, on front-line and other staff, on patients, clients and carers, and on value for money.
Practice 10.3: Communication to those providing or receiving healthcare
Inspecting bodies communicate the concordat widely to ensure that all those with an interest in healthcare are made aware of the practices it promotes. Consistent with their statutory rights and responsibilities, inspecting bodies invite those inspected to comment on or challenge implementation of practices where they have concerns or suggestions to make.
Practice 10.4: Monitoring implementation
Inspecting bodies establish processes for monitoring the implementation and demonstration of practices in the concordat. There is a forum of inspecting bodies, which reviews and discusses the outcomes, as well as addressing the level of compliance with the practices.
Practice 10.5: Review of concordat
The concordat is reviewed by its signatories at least annually. Lessons learnt and good practice identified are spread to maximise the benefits for bodies providing healthcare and for service users, carers and front line staff.
