Success measures
It is important that the success of the Concordat is measured for a number of reasons:
- to ensure that we are focusing on the priority areas that will make a real difference to both clinical and managerial staff involved in healthcare provision
- ensure that signatories are developing systems that support the aims and objectives of the Concordat, both at a national and local level
- to hold signatories to account for their actions; and
to show both the NHS and government that the Concordat is bringing about demonstrable change and that organisations can work effectively together to remove any duplication and overlap
A framework for measuring success has been developed by Concordat signatories in collaboration with the NHS Confederation and Department of Health:
| A Framework for Measuring the Success of the Concordat | |
| 1 | signatories adhere to the principles contained in the Concordat |
| 2 | any new programme of inspection or review is mapped against the Concordat and adheres to its principles |
| 3 | other inspecting and reviewing bodies, both at a national and local level, are encouraged to sign up to (or, in some instances, be associated with) the principles and objectives contained in the Concordat |
| 4 | NHS staff are aware of the Concordat and hold signatories to account against delivery |
| 5 | front line staff perceive reductions in burden and over time, there is an overall measurable reduction in both the number of days that inspections take up NHS time and (to the extent that this can be quantified) the amount of new information that organisations are asked to provide to inspecting bodies |
| 6 | integrated approaches to action planning lead to more systematic and coherent implementation of recommendations from reviewers, with consequent benefits to patients and staff |
| 7 | the range of approaches anticipated by the concordat help to foster more positive attitudes generally to inspection and review, here too, boosting their potential to bring about improvements |
Any mechanism that is developed to measure success needs to be proportionate and should not in itself impose additional burden. Furthermore, some of the indicators can only be tested over a suitable timeframe. Therefore, a phased approach to measuring success has been adopted.
Outputs from ongoing work will be posted on this site when they become available.
